They all rolled their eyes
when I told them People Skills were just as important
as LEAN / Six Sigma
Technical Knowledge …
And then
they tried to lead their first Rapid Improvement Event
with a resistant team …
Who Else Wants to Become a More Confident and Effective LEAN / Six Sigma Facilitator
Learn the PEOPLE SECRETS to
LEAD YOUR TEAMS
- Get More Done in Less Time,
- Eliminate Dysfunctional Behavior
- Get the Team Onboard and Doing the Work from Day One.
from Peg Drummond at
SuperTeams.com
Did you know
that research has shown the real Secret to consistently successful LEAN
/ Six Sigma projects has
nothing to do with the LEAN / Six Sigma Process itself.
The Secret ingredient is your ability to step in as a leader to quickly
motivate and manage a Team of People in a new and unfamiliar work process.
How do you become an “Instant Leader” to a Team of People who may have
worked together for years … and yet never met You?
YOUR SUCCESS hinges on Your Skills in Leading
PEOPLE
And here is my question to you…
Have you ever been
taught the People Skills
to
effectively Lead
Teams and Meetings ?
In my experience, most LEAN / Six Sigma Green & Black Belts have never been
taught how to quickly connect with, engage, inform and coordinate the People
in the LEAN Project … How to confidently lead the Meetings … RIE’s …
DMAIC Processes … Especially from Your position at the Front of the
Room .
LEAN / Six Sigma is only One Half of a Successful Project…
Here is what you need in addition to
LEAN Technical Training
The
Facilitation Skills to Lead Consistently Effective Meetings
and
become a more Confident, Powerful and Effective
LEAN / Six Sigma Leader at the Front of the Room
Here is your opportunity to learn the real-world skills I have personally
used in my own meetings for the last 15 years and teach to thousands of LEAN
/ Six Sigma Black Belts at the US Navy’s NAVSEA LEAN / Six Sigma College.
*************************
LEAN Facilitation SECRETS
Home Study Course
Our DVD/Workbook training will teach you the Secret People Skills to lead successful LEAN / Six Sigma projects every time.
You get over 2-1/2 hours of video examples of
exactly what to do and say with your teams … taped live at our 2 -Day
“Super Meetings ”
Leadership Intensive
. AND
our 75 page training manual with Checklists and Evaluation forms to make
your job so much easier. Everything you need for a Personal Leadership
“Software Upgrade” .
We show you exactly how you can get much more done in less time and even
have fun in the process.
************************
IT ALL STARTS WITH SECRET #1
Understand that there are Always Two Things going on at once
in every LEAN / Six Sigma process.
#1) The LEAN / Six Sigma Technology
The way you propose to
improve the Value Stream.
All of the LEAN / Six
Sigma specific Techniques, Process, Tools and Procedures you learned in your
training.
It’s Technical Side of
LEAN.
This is the CONTENT
of your Meetings.
#2) The Dynamics of the People
within the Process
At the very same time
you must be aware of and manage the People and Personalities who work On -
and In - the Value Stream.
They have preexisting
relationships, biases and work habits. And remember, in many cases this is
not even your Team… you may not be their normal Leader.
Now you come in with the
LEAN / Six Sigma technology to “improve their quality” … you know it can
cause some very “Interesting” Dynamics. The People can, and often do, get in
the way of your beautiful LEAN / Six Sigma CONTENT.
With this dual awareness of the People AND the Process, it becomes clear
that …
Your job at the front of the room is actually
twofold...
1.
Deploy the LEAN Tools and Techniques
Skillfully.
Be an effective and
efficient LEAN / Six Sigma technician.
2.
Simultaneously Manage the People and Personalities …
With all their
pre-existing habits and relationships … and quickly get them all on board
with the LEAN / Six Sigma Process.
Here at SuperTeams, we have researched, studied, practiced … and now taught
thousands of LEAN / Six Sigma Black Belts these very same Leadership and
Facilitation skills and now is your turn.
You know LEAN / Six Sigma …
Now it’s time to learn the
“LEAN Facilitation
SECRETS”
to manage and motivate the People in
the Process … and become a more Effective LEAN /
Six Sigma Team Leader
CONTEXT is the Key
Your LEAN /
Six Sigma technologies are the CONTENT of the Continuous Quality
Improvement Process. To be successful at LEAN / Six Sigma you
must also be very aware of the CONTEXT you create for your
teams.
CONTEXT is the Environment you create as the
Leader of the LEAN / Six Sigma Project. You set the tone for your entire
team by your attitude, energy and actions at the front of the room. You
have the opportunity to create whatever CONTEXT you wish for your
teams AND most Leaders have never been shown how to create a
CONTEXT that ensures your team's success.
We show you how to
create a CONTEXT that is Respectful, Engaging, Enthusiastic, High Energy
and keeps the Team Participating at 100% ... a CONTEXT where you are helping the Team to
help themselves and they are fully involved in the project.
AND we show you with step-by-step video examples of exactly what to do and
say with your teams.
CONTEXT
skills exist on a Parallel and Separate track to your LEAN / Six Sigma
technical skills. Here’s why I say that…
You can be
the most knowledgeable LEAN / Six Sigma expert in the world …
AND if You don’t have
- A System to start your meetings on time, with
everyone prepared
- The ability to
keep the group on track and deal with “Dysfunctional Behavior” when it
arises
- An understanding of how to control the group’s
Energy and Attitude
- A system to wrap the meeting up tight with all actions and accountability
assigned
If you
DON’T have these CONTEXT Skills, your LEAN / Six Sigma knowledge base
can’t help you. With some Teams, you may never even get to the
CONTENT of the LEAN / Six Sigma Process at all.
You see ...
it takes a Balance between CONTENT & CONTEXT to be an excellent LEAN
/ Six Sigma Leader and lead high impact LEAN / Six Sigma Projects
every time.
You are already a LEAN / Six Sigma CONTENT expert … “LEAN
Facilitation SECRETS” will teach you how to be a CONTEXT expert.
BENEFITS YOU CAN EXPECT FROM
LEAN Facilitation SECRETS …
|
You will be MUCH more Confident and Effective as the Facilitator at the
front of the room.
“LEAN Facilitation SECRETS” teaches you dozens of techniques to ensure both
You and the Team arrive at the meeting Prepared and Ready to Go. No more
“Ice Breakers”, because there won’t be any Ice to Break.
Our Pre-Work Process
Checklist gives everyone a chance to meet you and give their input before
the meeting. Skepticism, resistance and dysfunction melt away before the
meeting even begins.
AND you learn dozens of powerful tools to keep
the meeting on track. You will know how to deal with “Naysayers”
and “Dominant Speakers” with confidence and respect. You
will learn a specific tool to eliminate off-topic discussions. We
will teach you real-world-proven techniques to prevent or deal
with any other Dysfunctional Behaviors that so often take the Team
off track.
|
|
Eliminate Resistance and Skepticism on your Teams.
Let’s face it Resistance to Change is a
common challenge to the LEAN / Six Sigma process. We will teach
you ways to create Context for your team that enrolls them in the
LEAN / Six Sigma process from the start. The Focus is on the Team
… THEY are designing a process to improve THEIR workplace. The
focus is NOT on you at the front of the room. This Team Centered
Focus – creating the CONTEXT For Excellence - is the essence of
Facilitation. You will learn how to create this Team Centered
CONTEXT from the start… even before your first meeting with the
team.
|
|
Get the Team doing the Work from the Start.
So often an untrained
leader will attempt to “Tell the Team” what to do. This is a huge mistake.
Your job is to create a CONTEXT where the Team does the work.
You will learn how to Lead by Asking Questions.
We give you step-by-step instructions on how to ask Power
Questions to keep the team on track and make sure they are
creating their own improvement process. When you Lead by Asking
Questions, the whole team will remain more engaged, bought-in and
effective. And you won’t need to be working nearly so
hard.
|
|
You will see an Immediate and Drastic Reduction in the amount of
Dysfunctional Behavior in your meetings.
We teach you how to effectively eliminate 80%
of the Dysfunctional Behavior you may be used to seeing in
meetings.
You know the ones …
- People show up late and aren't
prepared
- The meeting starts 15 behind schedule and ends even later
- The conversation wanders off topic
- One or two people dominate the discussion
- The Storytellers, the Naysayers and the Whiners take over
- The group can't make a decision
- Sometimes it even dissolves into sarcasm and verbal attacks
80% of this kind of
behavior will never occur in your meetings when you follow the “LEAN
Facilitation SECRETS” system.
 Prevention:
Learn to quickly create a CONTEXT of Trust and Respect before the meeting
actually begins. This will prevent most of the dysfunctional behaviors that
could knock your meetings off track.
Early
Detection:
Know how to pick up on energy and mood changes in your team – before any
overt dysfunctional behavior occurs - and bring the meeting back on track
before it has even had a chance to stray from the agenda
Clean
Resolution:
Specific techniques to respectfully deal with all the different behaviors
that can ruin an effective meeting. We show you exactly what to say ... Word-for-Word examples
both in writing and on the training videos.
|
|
You will receive consistent High Reviews and Evaluations from the Team
Members, your Peers and Superiors.
Our Graduates tell us they get immediate
positive Feedback from Team Members the instant they try even ONE
of the “LEAN Facilitation SECRETS” Tools in their meetings.
Graduates of our “Super Meetings” Two-Day Intensive are
consistently regarded as the best Facilitators in their
organization – and you are learning the same tools with this Home
Study Program.
|
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You will get More Done in Less Time without Working Harder.
Sometimes it can seem like you are
working very, very hard to lead your Team… especially when your
task is Process Improvement … with a Team where you are not the
actual Team Leader. It doesn’t have to be that way. Our “LEAN
Facilitation SECRETS” will give you the tools and
understanding to get FAR More done in FAR Less time without
feeling like you are “pushing” all the
time.
|
|
AND You will have more Fun at work as well.
We teach you how to be an Engaging
Leader. One who asks questions and manages the energy of the
group. You will quickly learn how to lead Meetings that your Team
members actually look forward to in their work week. These skills
remove many of the blocks to having fun at work … try them and you
will see.
|
|
All this can happen even if You are NOT a Subject Matter Expert
With your new Facilitation Skills and the ability to build the proper CONTEXT and your LEAN / Six Sigma knowledge, you can be an extremely successful LEAN Leader on a “Widget” manufacturing Process … even if you don’t know the first darn thing about Widgets themselves.
When
you know the How… How to build CONTEXT and how to do
LEAN / Six Sigma
The “What” … the CONTENT ... is
totally and completely the Team’s responsibility. Good or
Good?
|
After 15 years of personal
experience
and thousands of satisfied students
…
We know these tools work in the real
world.
We know You can learn them
and they will improve Your LEAN /
Six Sigma Events.
We Even
GUARANTEE IT !!
Our No Questions Asked Unconditional Money Back
Guarantee.
We are so confident of
the value you will receive from “LEAN Facilitation
Secrets” we
will completely eliminate your risk here…
Buy this training and use it for a full 90 days.
Watch the DVD’s, use the Workbook and Checklists. Use all of the Bonus
support materials …
And if you
are not 100% satisfied with the Training
– for Any reason – we
will happily return your entire investment ...
No Questions
Asked
WHY SUPERTEAMS AND PEG DRUMMOND?
The simple answer is Experience … Experience as a Leader and Facilitator and Experience as a Trainer of LEAN / Six Sigma Leaders.
Your instructor and the CEO of SuperTeams, Peg Drummond, has been facilitating meetings for the last 15 years, sometimes with Billions of dollars on the table. She has seen every way a meeting can go wrong and has put all those learnings into our “LEAN Facilitation SECRETS” training.
Many of the video sessions are actually recorded in our two day “Super Meetings” Leadership and Facilitation Intensive. “Super Meetings” is the core Facilitation Training for Black Belt Certification at the United States Navy’s NAVSEA LEAN /Six Sigma College and has been delivered to thousands of Navy, Army and Marine Black Belts since 2003.
“Super Meetings” has also been delivered to our clients at Shell Oil Products US, Tesoro Corporation, the US Army, Navy and Marines - in the lower 48, Alaska and Hawaii - and the National Energy Board of Canada.
QUALITY: We have asked 100% of our thousands of attendees to evaluate the course over the last 10 years. “Super Meetings” Graduates rate the course as either “The Best” or “One of the Best” trainings they have EVER attended over 96% of the time.
Here’s the best news…
We have taken the Core Concepts of the “Super Meetings” Live Intensive and Packed them in to “LEAN Facilitation SECRETS”.
|
“LEAN Facilitation SECRETS”
COURSE CONTENTS:
THE VIDEOS:
You get 2 DVD”s and over 2 ˝ hours of video instruction showing you exactly
what to do …
word-for-word … at the front of the room with Your Teams.
-
How to do the Pre-Work interviews
-
How to kick off a Meeting with Energy and Confidence
-
How to get the Team Doing the work right away
-
How to respectfully deal with Dysfunctional Behavior
-
How to Wrap Up your Meetings to maintain Momentum
-
How to maintain your Energy and Attitude as the Leader
These videos were taken
from our “Super Meetings” Live Leadership and Facilitation Intensive. We
don’t pull any punches … this is the same training we give the NAVSEA LEAN
Six Sigma College Black Belts and you will hear me answer their questions in
detail in each segment.
You can pause and replay
the DVD’s as often as you wish to review and practice before using any tool
in front of your Teams.
Word-for-word examples
of what to say and EXACTLY how to say it … You can replay and practice as
often as you wish on your TV or laptop.
THE WORKBOOK:
You get our 72 page
workbook with even more background on why the tools work. Every technique is
backed by research evidence and years of real-world experience. This is an
expanded version of our “Super Meetings” workbook taken directly from the
2-day Intensive.
Workbook Chapters:
1) Introduction....................................
2) How to Use this Course..................
3) Content vs. CONTEXT.....................
4) Structure: The Five Pillars...............
5) Power Questions............................
6) Pre-Work: Planning for Success......
7) Energy............................................
8) Dysfunctional Behavior...................
9) Closing the Session........................
10) Next Steps...................................
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AND MORE:
We include detailed Checklists
to make your job at the front of the room even easier. You can make as many
copies of the checklists as you need to use in each of your meetings.
The Pre-Work Checklist:
Make sure your Meetings
Start on time with every one ready to go. You receive our comprehensive
checklist of all the Pre-Work for a successful initial meeting with a new
team … from what questions to ask the Value Stream Champion to who is
bringing the coffee and donuts … perfect for planning your Rapid Improvement
Events. Hit these points and we guarantee you a successful session.
The Closing the Session Checklist:
You get another
comprehensive checklist of the steps needed to ensure everyone leaves the
meeting with a clear action plan and accountabilities.
Complete this checklist
in the last 10 minutes of your meetings will guarantee you maintain full
momentum between sessions.
AND EVEN MORE:
The Meeting Evaluation Form:
We feel strongly it is
very important to begin your own personal Continuous Quality Improvement
process … so we also include a sample of our Meeting Evaluation Form –
complete with a Lickert Scale measuring perceived meeting quality. We have
used this same form in every one of our meetings for the last 14 years … now
it is yours.
The Quick Start E-Course:
With your “LEAN Facilitation SECRETS”
purchase, we will automatically enroll you in the 9-Part LEAN Secrets
Quick Start E-Course. You will receive a new lesson each week by email
giving you additional tools, tips and encouragement as you work
through the training. We are 100% focused on supporting you as you
incorporate your CONTEXT Expert skills into your
meetings.
**********************
You get all this for
only
$247
*********************
And we would like to make this decision even easier for you. Because you are
ordering On Line … and this is the lowest cost way for us to complete an
order and get your “LEAN Facilitation SECRETS” course right out to you … we
would like to pass our savings on to you.
|
When you order online
today
We will
take $100 off the price
Your On-line price Today … for the Whole System
The 2 ½ hours of Training Videos
The 72 page workbook
The Checklists, Meeting Evaluation Form, the E-Course |
Your Price Today is
Only $147
|
And here are two more Exclusive Bonus Reports
for Ordering Today on the Web
The Guerilla Facilitator’s
Manual
We show you how to
ensure every meeting is productive even if you are not the one leading it.
These simple questions you can ask from the back of the room will make sure
every meeting you attend is a success … afterwards the leader will even
thank you for your questions. Now that’s a Guerilla Facilitator for you.
The “Leader’s Guide to Personal Confidence and
Momentum”
This report shows you
the “Inner Game” of confidence as a Leader and gives you specific tools to
maintain your confidence and momentum no matter what is going on around you.
You will receive this report as well for ordering today.
*************************
Here is my Personal
Invitation to You…
If you have ever struggled in a meeting …
Standing in the front
with the meeting starting late and ending later…
Not knowing what to do
to respectfully end the off topic discussions …Feeling like you are
pushing and pushing to keep the Team’s momentum up …
If you have ever been a
participant in a meeting where the leader was doing an unfortunately poor
job of leading the session
You owe it to yourself …
AND you owe it to the
Teams you will be leading in the future
To learn the
Facilitation skills to become a CONTEXT expert for your people.
When you have
incorporated the “LEAN Facilitation SECRETS” tools into your sessions… you
will astounded at the transformation of your experience of Leading the Team.
I can’t wait to hear from you about the difference becoming a CONTEXT
Expert has made in your LEAN / Six Sigma events.
Here’s to your Success,
Peg Drummond
CEO, Superteams.com
www.superteams.com
360-262-4971
P.S.
Remember, by ordering on the web
today
You save $100
and receive the entire
Guaranteed
“LEAN Facilitation SECRETS” Training System
2 DVD’s and over 2 ˝ hours of Video training showing you hundreds of
examples of exactly what to do and say with your teams
The 72 page Manual
The Pre-Meeting and Closing the Session Checklists
The Meeting Evaluation Form
And don’t forget the exclusive bonuses
The 9-part LEAN Secrets Quick Start E-Course
The Guerilla Facilitators Manual
The Special Report: “Leader’s Guide to Personal
Confidence and Momentum”
With our 90 Day "No Questions
Asked"
Unconditional Money Back
Guarantee
